Frequently asked questions.
Pro members who cancel their memberships after the first year will still be able to use the iQ+ for live scanning as a Basic member. They will retain access to saved studies, but will not be able to save new studies, and will lose access to features that are only available to Pro members.
Butterfly iQ+ is compatible with specific iOS and Android devices. Review the list of devices compatible with Butterfly iQ+.
Butterfly iQ+ is available in either a Lightning or USB-C connector designed to connect to your mobile device. There is no difference between the two other than the connector type. Select the connector that is compatible with the mobile device you want to use.
Anyone purchasing a Butterfly iQ+ must be able to make the following attestation: I am a physician or other practitioner in good standing and licensed by the law of the State in which I practice to use or order the use of the device. Or, I am purchasing the device pursuant to a valid prescription or order from such a physician or practitioner for human use in professional practice as authorized by law.
We offer a 14-day money back guarantee. If you reach out to us and request a return within 14 days of delivery, we can accept your return and refund the full purchase. For more information on our 14-day money back guarantee, click here.