Get answers.

Answers to some common questions about iQ.

For which clinical applications has Butterfly iQ received FDA clearance?

Butterfly iQ is FDA 510(k) cleared for diagnostic imaging across 13 clinical applications which span the whole body:

- Abdominal
- Cardiac Adult
- Cardiac Pediatric
- Fetal/Obstetric
- Gynecological
- Musculoskeletal (Conventional)
- Musculoskeletal (Superficial)
- Pediatric
- Peripheral Vessel (including carotid and arterial studies)
- Procedural Guidance
- Small Organs (including thyroid)
- Urology

Sales and Distribution
Who can purchase Butterfly iQ?

Butterfly iQ can be purchased by a physician licensed to practice in the United States in good standing under applicable state law or by the order of such a physician for use in professional practice as authorized by law.

Sales and Distribution
Is Butterfly iQ available for purchase outside of the United States?

Not yet. However, you can still reserve yours and we'll contact you as soon as Butterfly iQ becomes available in your country.

Sales and Distribution
I am a distributor and would like more information on how I can sell Butterfly iQ in my country.

At this time, our regulatory clearance limits distribution to the United States. International expansion is critical to our mission and we look forward to sharing updates as we obtain clearance in other countries.

Sales and Distribution
What is Butterfly Cloud?

Butterfly Cloud is cloud storage web application intended to allow users of Butterfly iQ mobile app to upload studies to an internet-based storage system. Butterfly Cloud can be purchased for an individual or a team. Both options include unlimited archiving, anonymized sharing, and secure anywhere-access from an iPhone or laptop. Team package has additional administrative and commenting functionality that offers members of the same organization the option to collaborate in real-time.

Sales and Distribution
How many images or clips can I store in my Butterfly Cloud?

Butterfly Cloud provides unlimited storage.

Sales and Distribution
Once I receive my device, how do I begin scanning?

Sign into the Butterfly iQ mobile app using your Butterfly Cloud credentials, attach the probe to your phone, and start scanning.

Sales and Distribution
With which mobile devices is Butterfly iQ compatible?

Supported devices:

- iPhone SE
- iPhone 6S
- iPhone 6S Plus
- iPhone  7
- iPhone 7 Plus
- iPhone 8
- iPhone 8 Plus
- iPhone X

Apple  iOS 11.0 or newer.

Product
Will Butterfly iQ drain the battery from my mobile device?

Butterfly iQ has a built-in battery to minimize drawing power away from your mobile device.

Product
Can I perform measurements on my images?

Yes, up to 4 linear measurements and 1 elliptical measurement.

Product
Can I download studies from Butterfly Cloud?

Yes. From your desktop you can download images (.png) and clips (.mp4).

Product
Is internet connectivity required to use Butterfly iQ?

To download, install, or update the Butterfly iQ app, an internet connection is required. An Internet connection is also required to log in and to archive studies to Butterfly Cloud.

Once logged into the app, you can use iQ up to 30 days at a time without connecting to the internet. However, you will be required to reconnect to the internet once every 30 days to check for mandatory updates.

Product
Can I use the Butterfly iQ if I don’t have wifi or cellular connection?

Yes. If you do not have an internet connection, all studies will be saved in an upload queue and will be sent to the Butterfly Cloud once a connection is established.

Product
Is Butterfly iQ rechargeable?

Yes. A Qi charger is supplied with purchase. Place the iQ on the charger with the battery indicator facing upwards and charging will be complete in less than 5 hours.

Product
What is the battery life of Butterfly iQ?

Butterfly iQ is built to last up to a 10-hour shift or more than 2 continuous hours of scanning.

Product
What is a preset?

Presets are a predefined set of imaging parameter values. When selected, the Butterfly iQ App automatically operates in accordance with the corresponding set of imaging parameter values.

Product
How do I contact support?
Support
How do I start and end an exam?

Uploading an image or clip both creates and ends the exam. Once you indicate you are ready to upload, you will be prompted to enter the patient ID and determine study destination.

Support
How do I log into my Butterfly Cloud account for the first time?

Once a Butterfly Cloud administrator has granted you access to the Butterfly Cloud, or you have purchased the Butterfly Cloud, you will receive an email invitation with a link to the URL. Follow the instructions provided in the email to access the Butterfly Cloud and to create your password.

Support
How do I check battery status of my Butterfly iQ?

The battery status is displayed in the upper portion of the imaging screen and on the battery status indicator on the physical probe.

Support
Which disinfecting wipes should I use?

It is recommended that you use Super Sani-ClothⓇ Germicidal Disposable Wipes by PDI, Inc.

Support
How do I update the mobile app software?

Updates to the Butterfly iQ™ App and probe are handled through the Apple App store. Keep your [OS and App] updated to ensure you have the most up-to-date version.

Support